Paths categorize disruptions, requests, sales orders, and work orders,allowing you to assign specific statuses and severities. With paths, you can automate team assignments, set default statuses and severities, and trigger automated actions when these change, streamlining workflow management.

Units serve as an organizational tool that groups key elements of your business, such as warehouses, customers, or departments, under a single label. This structure allows for efficient management and access to all related aspects within each unit, streamlining operations and simplifying decision-making by offering a clear, organized view of your business components.

Integrations enable your organization to connect with other systems, streamlining the sharing of important data.

A procedure is a set of predefined steps or instructions that guide the execution of maintenance or troubleshooting tasks within work orders. It ensures a systematic approach, making sure tasks are performed in the correct order to achieve the desired outcome. By streamlining workflows, procedures boost efficiency and ensure consistency across tasks.

A custom field allows you to add extra fields to an entity, enabling the capture of additional information.